Help & support
Calm answers, live status, and ways to reach us — no account required.
FAQ
Common questions about halal status, confidence levels, and how we source data.
System status
Live catalog counts and whether the API is responding.
Scan or search
Live barcode camera, photo OCR, paste ingredients, or catalog search.
Privacy
Local-first storage, incognito mode, and what we never collect.
Guides & blog
Longer explainers on ingredients, vaccines, and how to read a label.
Email support
Report a wrong label, missing medicine, or accessibility issue.
Offline & PWA
Install RxHalal from your browser menu for a home-screen icon. Core pages and saved meds work offline; new lookups need a connection. If you see a blank page, try status or reload after reconnecting.
Quick answers
- Does RxHalal give fatwas or medical advice?
- No. We summarize public label and reference data so you can discuss options with your clinician and a qualified scholar.
- Where is my data stored?
- Saved meds, family profiles, and recent scans stay on your device unless you export them. Incognito mode pauses saving while it is on.
- The site won't load — what should I try?
- Check our live status page, refresh, or use offline-friendly pages like My Meds and Ingredients if you installed the PWA.